Cookie Policy for ControllerHub

At ControllerHub, we are dedicated to ensuring the best shopping and browsing experience for all visitors. In order to make our platform functional, secure, and personalized, we use cookies and similar technologies. This Cookie Policy explains how we use cookies, what type of data they collect, and how you can control your preferences.

By continuing to use our website, you accept our use of cookies in accordance with this policy, unless you have changed your browser settings to reject them.

What Are Cookies?

Cookies are small data files stored on your device (computer, tablet, smartphone) when you visit a website. These files allow the website to recognize your device and store information about your session, preferences, or interaction history.

Cookies may be:

  • First-party cookies: Placed directly by our Game Store platform.
  • Third-party cookies: Set by service providers or partners.
  • Session cookies: Expire when the browser is closed.
  • Persistent cookies: Remain until manually deleted or expired.

Why We Use Cookies

Cookies help us provide a fast, safe, and customized user experience. They support core services such as product browsing, order processing, and account access. We use cookies for:

1. Essential Cookies

  • User login and authentication
  • Shopping cart functionality
  • Secure checkout and payment
  • Session management
  • Fraud prevention

2. Performance and Analytics Cookies

  • Pages viewed, time spent
  • Click patterns and navigation
  • Session duration and bounce rates

3. Functionality Cookies

  • Language and currency
  • User display options
  • Saved filters, wishlists

4. Advertising and Targeting Cookies

  • Viewed products and categories
  • Promotion interaction
  • Purchase history

Third-Party Cookies

We work with third-party providers for services like analytics, ads, payment, and support. These third parties control their cookies and their use is subject to their policies. We recommend reviewing their privacy statements.

Information Collected Through Cookies

Depending on the cookie type, we may collect:

  • Device type, OS, browser
  • IP address and location
  • Pages visited and actions
  • Cart and wishlist contents
  • Interaction with ads or promos

How We Use Collected Data

  • Maintain secure experience
  • Personalize navigation
  • Analyze trends
  • Provide tailored content
  • Prevent fraud

We comply with all relevant data protection laws and do not identify users unless they are logged in.

Managing Your Cookie Preferences

You can manage cookies in your browser settings. Most browsers allow you to:

  • View stored cookies
  • Block all or specific cookies
  • Delete cookies manually
  • Set site-specific preferences

Disabling essential cookies may impact your ability to use some services like login or checkout.

Cookie Duration

  • Session cookies: Deleted when you close the browser.
  • Persistent cookies: Remain until expiry or manual deletion.

Data Security

We apply strict security measures to protect cookie data, including encryption and access restrictions. We do not store sensitive data such as passwords or payment information in cookies.

Policy Updates

We may update this Cookie Policy to reflect changes in technology, law, or business practices. Check the “Last Revised” date for the latest version.

Contact Information

If you have questions or concerns, please contact our support team through the Game Store website.