TERMS OF POLICY
Welcome to ControllerHub. These Terms and Conditions (“Terms”) apply to all purchases, interactions, and use of our digital and physical products, services, applications, platforms, and any other offering associated with our game store (collectively referred to as the “Services”). By accessing our store, browsing products, or completing a purchase, you confirm that you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue the use of our Services immediately.
These Terms constitute a legally binding agreement between you and ControllerHub. We reserve the right to modify, update, or replace any part of these Terms at our sole discretion without prior notice. Your continued use of the Services following any changes implies your acceptance of the revised Terms.
You must be at least the legal age of majority in your jurisdiction or have the permission of a parent or legal guardian to make purchases through our Services. By using the Services, you affirm that you meet these eligibility requirements. We may refuse access to any person or entity at our discretion.
To access certain features or place orders, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to provide accurate and complete information when registering and to promptly update any changes.
We offer a range of video games, consoles, accessories, collectibles, digital downloads, and other merchandise both online and in-store. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
All orders are subject to acceptance and confirmation of payment. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, suspected fraud, or violation of these Terms. You agree to provide current, complete, and accurate billing and shipping information. Prices are displayed in the applicable currency and do not include taxes, shipping, or handling fees unless otherwise stated.
We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on location, shipping method, and product availability. We are not responsible for delays caused by carriers, customs, or external factors. Risk of loss or damage transfers to the buyer upon shipment. Tracking information will be provided where available.
Our return policy outlines the conditions under which you may return a product and request a refund or replacement. Items must typically be returned in original condition and packaging. Digital products, such as download codes or in-game currency, are non-refundable once redeemed or delivered. We reserve the right to deny refunds if the return criteria are not met.
Some items may be delivered digitally in the form of codes or downloads. It is your responsibility to ensure your platform is compatible before purchase. Once a digital code is issued, it cannot be replaced if lost, stolen, or misused. All digital content is for personal use and may be subject to additional terms set by the publisher.
From time to time, we may offer promotional codes, sales, or special offers. Such promotions are subject to terms and limitations specified at the time of the offer. Promotions may not be combined, exchanged, or applied retroactively to previous purchases. We reserve the right to modify or cancel promotions at any time without notice.
You agree not to misuse the Services or engage in unlawful, fraudulent, or disruptive activity. This includes tampering with the website, attempting to gain unauthorized access to systems, or violating intellectual property laws. We may suspend or terminate your account if we believe your conduct violates these Terms or harms our business or users.
All content, including but not limited to logos, text, graphics, product images, and software on our Services, is the property of ControllerHub or its licensors and is protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, or create derivative works without our written consent.
Our Services may include features such as reviews, forums, or community posts. You are solely responsible for your contributions and agree not to post content that is offensive, illegal, or violates the rights of others. We reserve the right to remove any content or ban users at our discretion.
Some games or products sold may contain content developed by third parties. We do not control or endorse such content and are not responsible for its accuracy, quality, or reliability. Your use of third-party products or services is at your own risk and subject to those third parties’ own terms and conditions.
To the fullest extent permitted by law, ControllerHub shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Services, including but not limited to lost profits, data loss, or product malfunction.
We provide our Services “as is” and “as available” without any warranties, either express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free. Some products may carry manufacturer warranties, and any such warranties are the responsibility of the respective manufacturer.
We reserve the right to suspend or terminate your access to the Services at any time for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease, and any outstanding obligations remain in effect.
These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction where ControllerHub is headquartered. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of that jurisdiction.
These Terms constitute the entire agreement between you and ControllerHub regarding the Services. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
If you have questions regarding these Terms or need support with our Services, please contact us through the customer service options provided through our store.
By continuing to use ControllerHub and completing purchases through our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.